Terms & Conditions

Affiliate Agreement - Terms & Conditions

In this Agreement, "StreamingVideoProvider," "we," and "us" means TeddySoft Ltd.., and "you", or "Affiliate" means the applicant desiring to participate in the StreamingVideoProvider Affiliate Programme (the "Affiliate Programme"). "Link" or "Links" refers to any hypertext link, URL, banner, graphical or text ad containing a reference to StreamingVideoProvider or its products or services or web properties pursuant to this Agreement. The "StreamingVideoProvider Site" or "Our Site" means the web site located at http://www.streamingvideoprovider.es or other StreamingVideoProvider-owned Internet properties, "our" meaning belonging to or pertaining to StreamingVideoProvider. "Your Site" means the web site or sites, or other online marketing venues upon which the you establish the Links to Our Site as part of the Affiliate Programme. The term "StreamingVideoProvider Services" means any StreamingVideoProvider service or product as well as any services or products that StreamingVideoProvider may introduce from time to time in the future and offer through the Affiliate Programme.

1. ELIGIBILITY FOR THE StreamingVideoProvider AFFILIATE PROGRAM

1.1. Eligibility

1.1.1. To enroll in the Affiliate Programme, you must be a StreamingVideoProvider customer in good standing, subject to and in compliance with the requirements of StreamingVideoProvider's General Terms and Conditions. Acceptance into the Programme is at our sole discretion, which may be withheld for any reason or for no reason at all. The provisions contained in these Affiliate Programme Terms and Conditions (the "Agreement") are supplemental to StreamingVideoProvider's General Terms and Conditions, by which you are also bound, to the extent they are not modified by this Agreement.
1.1.2. You agree to keep your own customer contact information accurate and updated with StreamingVideoProvider. StreamingVideoProvider's rights and obligations with respect to the disclosure and use of the information we gather about any Affiliate are governed by the terms of this Agreement and StreamingVideoProvider's Privacy Policy such information may be used for StreamingVideoProvider's internal accounting, promotional or legal processes.

1.2. Suitability

We may reject your participation in this Programme if we determine, at any time and at our sole discretion, that Your Site is unsuitable for the Programme. Your Site may be deemed by us to be unsuitable if, in our view, it:

• 1.2.1. contains, promotes or links to discriminatory, sexually explicit or violent material;
• 1.2.2. promotes, depicts or links to material that promotes or depicts discrimination based on race, gender, religion, national origin, physical or mental disability, sexual orientation, or age;
• 1.2.3. contains unlawful material, including but not limited to materials that may violate another's intellectual property rights, or links to a site that contains such material;
• 1.2.4. contains information regarding, promotes or links to a site that provides information or promotes illegal activity; or
• 1.2.5. for any other reason that is deemed by us to be unsuitable.

1.3. You understand that StreamingVideoProvider reserves the right to conclude that Your Site is unsuitable in accordance with our standards, in our sole discretion, and we may come to such a conclusion even if it is based upon our opinion or mere suspicion or belief, without any duty to prove that our opinion or suspicion is well-founded and even if our opinion or suspicion is proven not to be well-founded or if others' sites have not been deemed unsuitable despite having the same or similar characteristics as Your Site.

2. USAGE

2.1. Subject to the terms of this Section, we will provide to you all Links, and any related banners, graphics, or text ads necessary to promote and offer the StreamingVideoProvider Services to Your Site's visitors and/or its members. The Link may consist of ads containing text or graphic images provided by us (and is subject to change from time to time in our sole discretion) and may contain our logo or other references to StreamingVideoProvider. This Link will connect Your Site with the area on Our Site where the visitor may apply for the StreamingVideoProvider Services directly with us. The Link will serve to identify you as a member of our Affiliate Programme and will establish a Link from Your Site to Our Site.

2.2. In utilizing any StreamingVideoProvider provided Link, you agree that you will cooperate fully with us in order to establish and maintain such Link. You also agree that you will display only those Links that are provided by us, and you will substitute such Links with any new or update Links provided by us from time to time throughout the term of this Agreement. All Links may be modified by us and/or expanded from time to time throughout the term of this Agreement.

2.3. Each Link connecting users of Your Site to the pertinent area of Our Site shall in no way alter the look, feel or functionality of Our Site.

2.4. You may not use unsolicited commercial e-mail (UCE), spam, search engine spam, or other illegal or unethical means by which to generate referral commissions.

2.5. To obtain permission to advertise the Link in ways not specifically covered in this Agreement, you must e-mail support@streamingvideoprovider.co.uk with your proposed advertising method, affiliate ID, and personal contact information and we will then contact you regarding this request. Such requests will be given due consideration, however, StreamingVideoProvider reserves the right to deny any such requests without reason or justification, in StreamingVideoProvider's sole discretion.

2.6. You understand that the Links and any related banners, graphics, artwork, or text are StreamingVideoProvider's intellectual property, and that your use of those links is governed by the terms of Section 9 of this Agreement and by relevant Laws of England and Wales, and International Law

3. OUR RESPONSIBILITIES

3.1. We will be responsible for providing all information necessary to allow you to make appropriate Link from Your Site to Our Site. We will be solely responsible for processing every order application for StreamingVideoProvider products or services placed by a customer following a Link from Your Site, for tracking the number and amount of sales generated by the Link from Your Site, and for providing information to you regarding commission payments. Also, we will be responsible for credit card authorisations, payment processing, cancellations, returns, and related customer service for the StreamingVideoProvider Services, it being understood that such activities shall be for our account. We are responsible for establishing commission schedules and payouts of earned Commissions as detailed in Section 6 of this Agreement.

4. YOUR RESPONSIBILITIES

4.1. If you qualify and agree to participate as a StreamingVideoProvider Affiliate:

• 4.1.1. You may display the provided Link prominently throughout Your Site as you see fit and without our prior consent subject to the terms and limitations of this Agreement.
• 4.1.2. You may not be entitled to participate and promote on Your Site any sweepstakes, contests, and special promotions we may offer, and in connection therewith, only upon our discretion shall we make such contests and promotions available to users of Your Site. If we do decide to allow affiliates to participate, you will be provided with approved licensed ads only for those you are allowed to offer, and you may become entitled to earn referral fees as set forth in Articles 5 and 6 below.
• 4.1.3. You shall not misrepresent StreamingVideoProvider or its products or services, or otherwise make any claims, representations, or warranties in connection with StreamingVideoProvider other than as expressly authorized by StreamingVideoProvider, and
• 4.1.4. You shall have no authority to, and shall not bind StreamingVideoProvider to any obligations, except as may be expressly set forth herein to the contrary or as otherwise agreed to and approved in advance in writing by StreamingVideoProvider. Nothing in this Agreement nor any conduct of either party shall be deemed to constitute an employment or agency relationship.

4.2. You are solely responsible for ensuring that Your Site and your products and services that you offer from Your Site comply with all applicable copyright and other laws including anti-spam laws. You must have express permission to use another party's copyrighted or other proprietary material. We will not be responsible if you use another party's copyrighted or other proprietary material on Your Site in violation of the law or any agreement, and your indemnity as outlined in Section 16 will protect us if you do so.

4.3. You are solely responsible for the development, operation and maintenance of Your Site and for all materials that appear on Your Site. Such responsibilities include, but are not limited to, the technical operation of Your Site and all related equipment; the accuracy and propriety of materials posted on Your Site; and ensuring that materials posted on Your Site do not violate or infringe upon the rights of any third party and are not libelous or otherwise illegal. We disclaim all liability for all such matters.

4.4. The Affiliate hereby undertakes to comply with all applicable EU- and national laws and regulations in force from time to time including, but not limited to, the EU-directive 2002/58/EC. 

You may not:

• 4.4.1. directly or indirectly offer any person or entity any consideration or incentive (including, without limitation, payment of money (including any rebate), or granting of any discount or other benefit) for using the Link on your site to access Our Site without prior approval
• 4.4.2. read, intercept, record, redirect, interpret, or fill in the contents of any electronic form or other materials submitted to us by any person or entity;
• 4.4.3. take any action that could reasonably cause any customer confusion as to our relationship with you, or as to the site on which any functions or transactions (e.g., search, order, browse, and so on) are occurring;
• 4.4.4. other than providing the Link on your site in accordance with this Agreement, post or serve any advertisements or promotional promoting Our Site or otherwise around or in conjunction with the display of the StreamingVideoProvider Site (e.g., through any "framing" technique or technology or pop-up or pop-under windows); or
• 4.4.5. seek to purchase or register any keywords, search terms or other identifiers that include the trade or service marks or names of StreamingVideoProvider's primary competitors, including misspellings or variations thereof for use in any search engine, portal, sponsored advertising service or other search or referral service.
• 4.4.6. seek to purchase or register any domains or other identifiers that include variations on the trade or service marks or names of StreamingVideoProvider intended to approximate misspellings or typographical mistakes of same or which otherwise would constitute typo or domain squatting, including variations thereof for use in any search engine, portal, sponsored advertising service or other search or referral service.

4.5. If we determine, in our sole discretion, that you have engaged in any of the activities outlined in Section 4.4, we may (without limiting any other rights or remedies available to us) withhold any Commissions otherwise payable to you under this Agreement and/or terminate this Agreement.

4.6. We have the right, but not the obligation, in our sole discretion, to monitor Your Site and your usage of the Link at any time and from time to time to determine if you are in compliance with the terms of this Agreement.

4.7. You are responsible for the payment of all tax and national insurance payable on any payments made to you by StreamingVideoProvider.

5. REFERRAL FEES

5.1. Subject to the Payments and Fees Schedule, we will pay you, a recurring referral fee ("Commission") on sales of StreamingVideoProvider Services to third parties who are not already StreamingVideoProvider customers. Your entitlement to an earned commission will accrue only if the customer:

• 5.1.1. accesses Our Site through the use of a Link on Your Site;
• 5.1.2. purchases the StreamingVideoProvider Services using our online signup process;
• 5.1.3. remits full payment to us; and
• 5.1.4. remains a customer beyond the StreamingVideoProvider Guarantee Period.

5.2. The Affiliate Programme is intended for commercial use only

6. PAYMENTS AND FEE SCHEDULE

6.1. You will earn Commissions based on the sale of StreamingVideoProvider Services according to the current fee schedule for the Affiliate Programme and the guidelines of this Agreement, set forth herein, during the month in which such services are sold. We reserve the right to modify the commission value of a sold product or service at any time.

6.2. The Commissions are accumulated for every unique paying customer referred to us by Your Site, utilizing the Links between Your Site and Our Site, excluding sales/amounts due to credit card or other fraud, charge backs and bad debt and credits for cancelled services ("Net Sales"). We reserve the right to delay payment for up to sixty (60) days (the "Guarantee Period") to allow for the aforementioned actions to take place.

6.3. Payment will be made to you either via PayPal or via mailed check to your address on file with StreamingVideoProvider, at our discretion

6.4. StreamingVideoProvider will track the Commissions earned per Agent/Affiliate. StreamingVideoProvider will track all Commissions earned and may, at its absolute discretion, decide not to pay any Commission to you should StreamingVideoProvider believe that any referral has been made in violation of its technical guidelines, due to referral/customer fraud, or due to referral/customer contract cancellation. It is the Affiliate's sole and absolute duty to follow precisely this Agreement and its guidelines at all times. StreamingVideoProvider is under no obligation whatsoever to pay any Commission to any Affiliate who does not strictly follow this Agreement and its guidelines, as modified from time to time. StreamingVideoProvider's determination of the commissions due shall be dispositive.

6.5. StreamingVideoProvider reserves the right to prosecute or take legal action against any fraud, or conspiracy to defraud and to recover any Commissions paid to an Affiliate which were earned as a result of such fraud. Fraud includes knowingly violating the terms and spirit of this Agreement.

7. POLICIES AND PRICING

7.1. Customers who buy StreamingVideoProvider Services through the Affiliate Programme will be deemed to be customers of StreamingVideoProvider after they have passed beyond the StreamingVideoProvider Guarantee Period. Accordingly, all of our rules, policies, and operating procedures concerning customer applications, customer service, and sales of our services will apply to those customers. We may change our policies and operating procedures at any time. For example, we will determine the prices to be charged for StreamingVideoProvider Services sold through the Programme in accordance with our own pricing policies. Service prices may vary from time to time.

8. PUBLICITY

8.1. You shall not create, publish, distribute, or permit any written or graphical material that makes reference to StreamingVideoProvider other than those mentioned in this Agreement or otherwise provided by StreamingVideoProvider, without our prior written consent, which may be granted, in our sole discretion, provided such materials are not in direct conflict with StreamingVideoProvider's own marketing efforts.

9. LICENSES AND USE OF THE StreamingVideoProvider LOGOS AND TRADEMARKS

9.1. We grant you a non-exclusive, non-transferable, revocable right:

• 9.1.1. to access Our Site through the Link solely in accordance with the terms of this agreement; and
• 9.1.2. solely in connection with the Link, to use our logos, trade names, trademarks and similar identifying material relating to us and which we provide to you (collectively, the "Licensed Materials"), for the sole purpose of establishing a link to Our Site so users of Your Site can purchase StreamingVideoProvider Services.

9.2. You may not alter, modify or change the Link or Licensed Materials in any way. You may use only authorized, licensed advertising creatives or ads.

9.3. Other than establishing a link from Your Site to Our Site, you shall not make any use of any Licensed Materials without first obtaining our prior written consent. You shall not use the Licensed Materials in any manner that is disparaging or that otherwise portrays us in a negative light. We reserve all of our rights in the Licensed Materials and of our other proprietary rights. We, in our sole discretion, may revoke your license to use our Link or the Licensed Materials at any time. Affiliate shall comply with all guidelines provided by StreamingVideoProvider with respect to the text or graphic reproduction, appearance, and "look and feel" related to the marketing and representation of the Links and StreamingVideoProvider.

9.4. The licenses described in this Section 9 shall expire upon the effective date of the expiration or termination of this Agreement, and is dependent upon your status as defined in Section 1.

9.5. Any unauthorized use of the StreamingVideoProvider links, text, banners or other ads not approved of or provided by StreamingVideoProvider may be cause for immediate termination of this Agreement.

9.6. Except for the license granted under this Section 9, you do not obtain any rights under this Agreement in any intellectual property, including, without limitation, any intellectual property with respect to the Licensed Materials, the Link, link formats, technical specifications, guidelines or graphical artwork referenced above, or with respect to the http://www.streamingvideoprovider.es domain name. You shall not assert the invalidity, unenforceability, or contest the ownership by StreamingVideoProvider of the Licensed Materials, the StreamingVideoProvider Site, or any related , links, artwork, logos or other materials in any action or proceeding of whatever kind or nature, and shall not take any action that may prejudice StreamingVideoProvider's rights in the marks, render the same generic, or otherwise weaken their validity or diminish their associated goodwill.

9.7. You grant to us a non-exclusive license to utilize your company name and logo, as the same may be amended from time to time (the "Affiliate Trademarks"), to advertise, market, promote and publicize in any manner your participation in the Programme or our rights hereunder; provided, however, that we shall not be required to so advertise, market, promote or publicize.

10. TERM OF THIS AGREEMENT AND TERMINATION

10.1. The term of this Agreement will begin upon your acceptance of this Agreement, by your use of an assigned StreamingVideoProvider affiliate link, and/or our acceptance of your application for the Affiliate Programme, and will end when terminated by either party. StreamingVideoProvider may terminate this Agreement immediately at any time, with or without cause. Should you cease your publication of the Link this Agreement shall be deemed terminated by you. Violation of this Agreement shall constitute grounds for immediate termination of this Agreement.

10.2. Upon termination of this Agreement:

• 10.2.1. StreamingVideoProvider's acceptance of referrals obtained through Your Site shall not constitute a continuation or renewal of this Agreement or a waiver of such termination;
• 10.2.2. you shall be entitled only to those Commissions, if any, earned by you on or prior to the date of termination excluding amounts due to actual fraud, credit card fraud, credit card chargebacks and bad debt and credits for cancelled services or as otherwise in violation of this Agreement;
• 10.2.3. you shall in no event be entitled to Commissions with respect to referrals delivered after the date of termination, irrespective of whether any service or product order, contract, or commitment relating thereto was entered into prior to the date of termination;
• 10.2.4. upon termination, your rights and licenses under this agreement shall immediately terminate and you shall remove the Link or other Licensed Materials from Your Site; and
• 10.2.5. you shall return to StreamingVideoProvider any confidential information, and all copies thereof, in its possession, custody and control and will cease all uses of any trade names, trademarks, service marks, logos and other designations of StreamingVideoProvider and the Affiliate Programme.

10.3. We may withhold payment of Commissions, or any portion thereof, for a reasonable time to ensure that the correct amount is, although generally payments will continue to follow the schedule as outlined in Article 6.

10.4. Upon any termination of this Agreement, you and StreamingVideoProvider will be released from all obligations and liabilities to the other occurring or arising after the date of such termination or the transactions contemplated hereby, except with respect to those obligations which by their nature are designed to survive termination as provided herein; provided that no such termination will relieve you from any liability arising from any breach of this Agreement occurring prior to termination.

10.4. The Affiliate consents to StreamingVideoProvider sending newsletters etc to the Affiliate's e-mail address and using the information given by the Affiliate for marketing purposes.

11. MODIFICATION

11.1. We reserve the right to modify any of the terms and conditions contained in this Agreement at any time and in our sole discretion. Modifications may include, but are not limited to, changes in the scope of available referral fees, commission schedules, payment procedures and Programme rules. If any modification is unacceptable to you, your only recourse is to terminate this agreement as provided in article 10.

11.2. Your continued participation in the Programme following our posting of a change notice or new Agreement on Our Site will constitute binding acceptance of the change. No amendment, modification or supplement to this Agreement shall be effective unless it is posted by an authorized representative of StreamingVideoProvider at the StreamingVideoProvider Web Site.

12. RELATIONSHIP OF PARTIES

12.1. You and StreamingVideoProvider are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on Your Site or otherwise, that reasonably would contradict anything in this Section.

13. REPRESENTATIONS AND WARRANTIES

13.1. You hereby represent and warrant to us that you are the sole and exclusive owner of the Affiliate Trademarks and have the right and power to grant to us the license to use your trademarks in the manner contemplated herein, and such grant does not and will not:

• 13.1.1. breach, conflict with or constitute a default under any agreement or other instrument applicable to you or binding upon your assets or properties, or
• 13.1.2. infringe upon any trademark, trade name, service mark, copyright or other proprietary right of any other person or entity.

13.2. You further represent that:

• 13.2.1. You are duly organized, validly existing, and in good standing under the laws of the state or country of your origin, or you are an adult at least eighteen (18) years of age;
• 13.2.2. you have all requisite power and authority to enter into this Agreement and to carry out and perform its obligations under the terms of this Agreement;
• 13.2.3. This Agreement has been duly authorized, executed, and delivered by you and is a valid and binding obligation enforceable in accordance with its terms; and
• 13.2.4. The execution, delivery, and performance of and compliance with this Agreement does not and will not (i) conflict with, or constitute a default under, or result in the creation of, any mortgage, pledge, lien, encumbrance or charge upon any of your properties or assets, nor result in any violation of any term of your governing documents, (ii) in any material respect, any term or provision of any mortgage, indenture, contract, agreement, instrument, judgment or decree, or (iii) to the best of your knowledge, any order, status, rule or regulation applicable to you, the violation of which would have a material adverse effect on your business or properties

14. CONFIDENTIALITY

14.1. Except as otherwise provided in this Agreement or with the consent of the other party hereto, each of the parties hereto agrees that all information including, without limitation, the terms of this Agreement, business and financial information, customer and vendor lists, and pricing and sales information, concerning us or you, respectively, or any of our affiliates provided by or on behalf of any of them shall remain strictly confidential and secret and shall not be utilized, directly or indirectly, by such party for its own business purposes or for any other purpose except and solely to the extent that any such information is generally known or available to the public or through a source or sources other than such party hereto or its affiliates.

14.2. Notwithstanding the foregoing, each party is hereby authorized to deliver a copy of any such information:

• 14.2.1. to any person pursuant to a subpoena issued by any court or administrative agency,
• 14.2.2. to its accountants, attorneys or other agents on a confidential basis

15. LIMITATION OF LIABILITY

15.1. Without limiting the generality of the foregoing, StreamingVideoProvider shall in no event be liable to you or any other person, including, without limitation, subscribers, for indirect, incidental, or special damages, lost profits, lost savings, or any other form of consequential damages, regardless of the form of action, even if StreamingVideoProvider has been advised of the possibility of such damages, whether resulting from breach of its obligations under this agreement or otherwise. Further, our aggregate liability arising with respect to this agreement and the programme will not exceed the total referral fees paid or payable to you under this agreement.

15.2. StreamingVideoProvider makes no warranties, either express or implied, concerning the performance or functionality of the StreamingVideoProvider services, or our affiliate programme, including but not limited to the link or other affiliate advertisements and hereby expressly disclaims all implied warranties, including warranties of merchantability or fitness for a particular use or purpose.

15.3. Under no circumstances shall StreamingVideoProvider. Be liable to you or any other person or entity, including, without limitation, customers, for any loss, injury, or damage, of whatever kind or nature, resulting from or arising out of any mistakes, errors, omissions, delays, or interruptions in the receipt, transmission, or storage of any messages or information arising out of or in connection with the affiliate programme or StreamingVideoProvider.

16. INDEMNIFICATION

16.1. You hereby agree to indemnify and hold harmless StreamingVideoProvider, its parent company, sister companies, subsidiaries and affiliates, and their directors, officers, employees, agents, shareholders, partners, members and other owners, against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, expenses (including reasonable attorneys' fees), and costs (any or all of the foregoing hereinafter referred to as "Losses") insofar as such Losses (or actions in respect thereof) arise out of or are based on, or in any way connected with this Agreement, including but not limited to:

• 16.1.1. any breach by you of any warranty, representation, or agreement contained herein,
• 16.1.2. the performance of your duties and obligations hereunder,
• 16.1.3. your negligence,
• 16.1.4. any injury (including death) to persons or damages to property caused directly or indirectly by your negligent or intentional acts or omissions, or
• 16.1.5. the unauthorized use of any StreamingVideoProvider intellectual property, including but not limited to the banners, logos, text or graphics; StreamingVideoProvider, and or any part of the Affiliate Programme.
• 16.1.6. any claim that our use of the Affiliate Trademarks infringes on any trademark, trade name, service mark, copyright, license, intellectual property, or other proprietary right of any third party,
• 16.1.7. any misrepresentation of a representation or warranty or breach of a covenant and agreement made by you herein,
• 16.1.8. the development, operation, maintenance and of Your Site and products and services offered from Your Site, or
• 16.1.9. any claim related to Your Site, including, without limitation, therein not attributable to us.

17. NOTIFICATION

17.1. All notices to us in connection with this Agreement shall be deemed given as of the day they are received either by messenger, delivery service or Royal Mail, postage prepaid, certified or registered, return receipt requested, and addressed as follows:

StreamingVideoProvider Internet Limited, 301 Sandycombe road, Kew, Richmond, TW9 3LU, United Kingdom

17.2. Any notice under this Agreement shall be given by StreamingVideoProvider to you via e-mail at the address provided by you to StreamingVideoProvider at the commencement of this Agreement or as StreamingVideoProvider is subsequently advised. Notice to you at this address is deemed sufficient regardless of your receipt of such e-mail.

18. INDEPENDENT INVESTIGATION

18.1. You acknowledge that you have read this agreement and agree to all its terms and conditions. You understand that we may at any time (directly or indirectly) solicit customer referrals on terms that may differ from those contained in this agreement or operate web sites that are similar to or compete with your site. You have independently evaluated the desirability of participating in the programme and are not relying on any representation, guarantee, or statement other than as set forth in this Agreement.

19. CONFIDENTIAL INFORMATION

19.1. You acknowledge that, during the term of this Agreement, you may be entrusted with confidential information relating to the business, operations, or underlying technology of StreamingVideoProvider and/or the Affiliate Programme (the "Confidential Information"). You shall provide care to avoid disclosure or unauthorized use of the Confidential Information to any other person or entity.

19.2. You shall not use the Confidential Information for purposes other than those necessary to further the purposes of this Agreement. You shall not disclose the Confidential Information to third persons or outside parties without the prior written consent of StreamingVideoProvider. Should you be required under applicable law, rule or regulation, or pursuant to the order of any court or governmental entity of legal process of any governmental entity of competent jurisdiction to disclose Confidential Information in its possession, custody or control, you shall:

• 19.2.1. give at least thirty (30) days prior written notice of such disclosure to StreamingVideoProvider;
• 19.2.2. use its best efforts to limit such disclosure; and
• 19.2.3. make such disclosure only to the extent so required.

19.3. Your obligations hereunder with respect to Confidential Information shall survive the expiration or earlier termination of this Agreement.

20. MISCELLANEOUS

20.1. Assignability: You shall not assign or delegate its obligations under this Agreement, either in whole or in part, without the prior written consent of StreamingVideoProvider, in its sole discretion. Any attempted assignment in violation of the provisions of this Agreement, whether by operation of law or otherwise, will be void. This Agreement is not intended to and shall not be construed to provide any rights, remedies or benefits to or for any person or entity not a party to this Agreement. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns.

20.2. Severability: If any provision of this Agreement, or the application thereof to any person or circumstance, shall be held invalid or unenforceable under any applicable law, such invalidity or unenforceability shall not affect any other provision of this Agreement that can be given effect without the invalid or unenforceable provision, or the application of such provision to other persons or circumstances, and, to this end, the provisions hereof are severable.

20.3. Non-Waiver: No delay or failure by StreamingVideoProvider in exercising any right under this Agreement, and no partial or single exercise of that right, shall constitute a waiver of that or any other right.

20.4. Remedies: The rights and remedies of StreamingVideoProvider hereunder shall not be mutually exclusive, i.e., the exercise of one or more of the provisions hereof shall not preclude the exercise of any other provision hereof. You acknowledge, confirm, and agree that damages may be inadequate for a breach or a threatened breach of this Agreement and, in the event of a breach or threatened breach of any provision hereof, the respective rights and obligations hereunder shall be unenforceable by specific performance, injunction, or other equitable remedy. Nothing contained in this Agreement shall limit or affect any rights at law or otherwise of StreamingVideoProvider for a breach or threatened breach of any provision hereof, it being the intent of this provision to make clear that the respective rights and obligations of StreamingVideoProvider shall be enforceable in equity as well as at law or otherwise.

20.5. Interpretation: This Agreement shall not be construed or interpreted in favor or against StreamingVideoProvider or you on the basis of draftsmanship or preparation of the Agreement.

20.6. Headings: The headings, captions, and other typographical formatting used in this Agreement are used for convenience only and are not to be considered in construing or interpreting this Agreement

21. GOVERNING LAW

21.1. This Agreement shall be governed by, and construed in accordance with the laws of England. StreamingVideoProvider shall not be liable for the legality of StreamingVideoProvider's service in countries other than the United Kingdom. The Affiliate is solely responsible for the legality of the use of the service if the Affiliate is registered to StreamingVideoProvider's service from a country other than the United Kingdom or if the Affiliate's website is on a server in a country other than the United Kingdom.

22. DISPUTE RESOLUTION

22.1. This Agreement shall be construed and governed in all respects in accordance with the Law of England and Wales and the English Courts shall have exclusive jurisdiction in respect of any disputes arising hereunder. StreamingVideoProvider shall not be liable for the legality of StreamingVideoProvider's service in countries other than the United Kingdom. The Affiliate is solely responsible for the legality of the use of the service if the Affiliate is registered to StreamingVideoProvider's service from a country other than the United Kingdom or if the Affiliate's website is on a server in a country other than the United Kingdom.

22.2. If any dispute arises out of this Agreement the Parties will attempt to settle it by mediation in accordance with the Model Mediation Procedure of the Centre for Dispute Resolution ('CEDR') or such other mediation procedure as the parties may agree in writing. To initiate the mediation one Party must give notice in writing ('the ADR Notice') to the other Party requesting a mediation in accordance with this clause. The mediation is to take place not later 28 days after the giving of the ADR Notice. If there is any issue upon which the Parties cannot agree within 14 days after the giving of the ADR Notice, CEDR (or such other mediation body as the Parties may have agreed) will, at the request of either Party, decide the issue for the Parties, having consulted with them

23. EXECUTION AND ACCEPTANCE

By using a Link provided by Affiliate Programme, you execute, accept, enter into, and become party to this Agreement. At such point, StreamingVideoProvider simultaneously and automatically becomes counter-party to this Agreement. The Effective Date of such Agreement is the day on which Link is used by you.

24. ENTIRE AGREEMENT

24.1. Together with the above guidelines, this Agreement constitutes the entire agreement between the Parties. No prior or contemporaneous written or oral representation of the Affiliate Programme form a part of this Agreement, and this Agreement supersedes all prior agreements between the Parties relating to the subject matter of this Agreement.

25. ATTORNEYS FEES

25.1. In the event StreamingVideoProvider shall commence formal legal action to interpret and/or enforce the terms of this Agreement, the prevailing party in any such action or proceeding shall be entitled to recover, in addition to all other available relief, its reasonable attorneys' fees and costs incurred in connection therewith.

EXHIBIT 1

Service Plans: Soho – Corporate + = 10% monthly recurring commission
Add-on Store = 10% monthly recurring commission

Partnership Program
Bronze Partner – No commission
Silver Partner – No commission
Gold Partner – No commission

* Note: Commissions awarded on a package basis only.

** Commission values may be subject to change.
*Commission paid per package, not per user account.
Please note: free, promotional, or discounted products may not be eligible.

Service Level Agreement

This Service Level Agreement (hereafter "SLA") is a policy governing the use of the TeddySoft Ltd., whose registered office is at 91 Bul. Hristo Botev Street., Plovdiv, 4000, Bulgaria ("StreamingVideoProvider", "SVP","Us", or "We") web site - streamingvideoprovider.co.uk operating under the Terms of Use (the "Terms"), between StreamingVideoProvider and users of the StreamingVideoProvider Service ("You"). This SLA applies separately to each StreamingVideoProvider account holder using the StreamingVideoProvider Service. Unless otherwise provided herein, this SLA is subject to the Terms. The Terms are hereby incorporated into this SLA Agreement by reference. We reserve the right to change the terms of this SLA in accordance with the Terms.

We are committed to providing you a high level of service, and the terms of this SLA are structured such that we guarantee certain levels of performance for the StreamingVideoProvider Service that you can rely upon—if we do not meet those levels, then we will provide you a service credit as detailed below.

1. Minimum Service Commitment:

We will use commercially reasonable efforts to make the StreamingVideoProvider Service available with a Monthly Uptime Percentage of at least 99.9% of the time during any month (the "Service Commitment"). In the event we do not meet this threshold, you will be eligible to receive a Service Credit as described below.

2. Definitions:

Except as otherwise defined below and elsewhere herein, all capitalized terms used herein shall have the meanings assigned thereto in the Terms:

"Monthly Downtime" means the aggregate duration of time during a calendar month for which the ability to access the StreamingVideoProvider’s Video Player and tune-in to access Live Video Streaming, WebTV Streaming, RTSP Video Streaming, VoD Streaming or on-demand broadcasts is not available to all users OR the ability for a You to broadcast live is not available due to a problem with the StreamingVideoProvider infrastructure, software or systems; Monthly Downtime shall not include the non-availability of the StreamingVideoProvider Service as a result of specific geographic downtime due to Internet backbone issues, Domain Name System ("DNS") issues outside the direct and reasonable control of SVP, any bug or temporary issue with non-critical StreamingVideoProvider features (i.e., graphics, library, 3rd party service integration, uploads, API, EzeCaster Pro or EzeCaster Mobile,VoD encoding etc.) a Service Interruption Event , Scheduled Outage, or User-side issue (e.g., problems with your Produced Content or Internet connectivity issues).

"Scheduled Outages" means the period of time that the StreamingVideoProvider Service may be temporarily interrupted for upgrades, maintenance, security patching, or for any other similar reason or purpose, including an established framework for scheduling and managing such outages. Scheduled outages will occur during the times as determined by StreamingVideoProvider.

"Service Credit" means a credit of a percentage of the amount of monthly recurring fees and charges for the StreamingVideoProvider Service incurred by you for any corresponding Monthly Downtime that causes the Monthly Uptime Percentage to fall below the amount set forth in the chart below. 

"Service Interruption Event" means a force majeure event such as flood, extreme weather, fire or other natural calamity, any law, order, regulation, direction, action, or request of any governmental entity or agency, war, riot, civil unrest, work stoppage or strike, or any similar event, or any other event outside of the control of StreamingVideoProvider or any third party providing any portion of the StreamingVideoProvider Service, that causes the StreamingVideoProvider Service or any portion thereof to be unavailable. "Monthly Uptime Percentage" is calculated by subtracting from 100% the percentage of Monthly Downtime during a given month.

3. Service Credits:

Service Credits will be calculated as a percentage of the total charges you pay in a month calculated in accordance with the schedule below.

StreamingVideoProvider Monthly Uptime Percentage	Service Credit Percentage
Greater than 99%, but less than 99.9%	10%
Less than 99%	25%

In the event you experience any Monthly Downtime that causes the Monthly Uptime Percentage to fall below the Service Commitment, and StreamingVideoProvider determines in its reasonable judgment that such Monthly Downtime was caused by StreamingVideoProvider' failure for reasons within StreamingVideoProvider' reasonable control and not as a result of any actions or inactions of you or any third parties, your sole and exclusive remedy shall be the applicable Service Credit. In the event that you are entitled to multiple credits hereunder arising from the same event, such credits shall not be cumulative, and you shall be entitled to receive only the maximum single credit available for such event. The aggregate maximum amount of Service Credits to be issued for any and all Monthly Downtime that occurs in a single calendar month shall not exceed twenty five percent (25%) of your pro-rated amount of monthly recurring fees and charges for the StreamingVideoProvider Service incurred by you for the month in which such Service Credits are incurred.

4. Requesting a Service Credit:

To request any of the credits described in this section, you must send an email message credit request to support@streamingvideoprovider.co.uk within ten (10) business days from the end of the month you are eligible to receive a credit. To be eligible, the credit request must (i) include your Video Ref Code in the subject of the e-mail message; (ii) include, in the body of the e-mail, the dates and times of any Monthly Downtime that you claim to have experienced; (iii) include your server request logs or other relevant data that document the errors and corroborate your claimed outage (any confidential or sensitive information in these logs should be removed or replaced with asterisks); and (iv) be received by us within ten (10) business days after the end of the billing cycle in which the errors occurred. Failure to comply with these credit request requirements will forfeit your right to receive a credit.

5. Issuance of Service Credits:

If approved, a Service Credit will be calculated by multiplying the percentage of the applicable credit to the bill for the month in question, and applying that credit to the outstanding bill for the next month. In the event the credit exceeds charges for the StreamingVideoProvider Services for the next month, any balance of the Service Credit will be applied to subsequent months until the credit is fulfilled, for a maximum of six (6) months. A Service Credit will be applicable and issued only if the credit amount for the applicable month is greater than one Pound (£1 GBP).

6. Exclusive Remedy:

In light of the fact that damages from Monthly Downtime or other failure to provide the service level under this SLA would be impossible to ascertain, and that the remedies set forth herein have been arrived at in good faith as a reasonable estimate of compensation and not as a penalty, your remedy shall be fixed and liquidated as set forth in this SLA. In no event will the total remedies available to you that are covered by this SLA exceed those set forth in this SLA. Your right to receive Service Credits set forth in this SLA is your sole and exclusive remedy for any unavailability of the StreamingVideoProvider Service or failure by StreamingVideoProvider to provide the StreamingVideoProvider Service or for StreamingVideoProvider's failure to meet any guaranty or warranty provided by StreamingVideoProvider. No Service Credit shall be due and StreamingVideoProvider shall have no liability for unavailability of the StreamingVideoProvider Service (a) during any Scheduled Outage, (b) resulting from a Service Interruption Event, or (c) caused directly or indirectly, by the acts or omissions of you or your representatives, or any other third party not acting at the direction or on behalf of StreamingVideoProvider, or by hardware or software of yours, your representatives, or any other third party not acting at the direction or on behalf of StreamingVideoProvider.

7. User Interference:

Without limitation, neither StreamingVideoProvider nor any third party shall be responsible for acts or omissions of your representatives that result in failure of, or disruption to, or unavailability of, the StreamingVideoProvider Service. You agree that neither you nor your representatives shall attempt in any way to circumvent or otherwise interfere with any security precautions or measures taken by StreamingVideoProvider or any third party relating to StreamingVideoProvider Service. Any failure of or disruption to the StreamingVideoProvider Service or unavailability of the StreamingVideoProvider Service resulting from a violation of these provisions shall be considered a Service Interruption Event and you will have no right to any Service Credit or other remedy with respect to such failure or disruption. You will be responsible for, and will indemnify StreamingVideoProvider and all affected third parties for, any damage or service interruptions caused by you or your representatives in violation of these provisions, including, without limitation, any damage to any equipment or software that is not supplied by you. Further, you agree to compensate StreamingVideoProvider and any such third party, at the then current rates, for all remedial services or losses resulting from any violation of the above provisions.

8. Licenses; No Ownership:

This SLA does not transfer any intellectual property to you, and as between the parties, all right, title and interest in and to all intellectual property rights of StreamingVideoProvider and third parties shall remain solely with StreamingVideoProvider and such third parties, respectively. You agree that you will not, directly or indirectly, reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or other trade secrets from the StreamingVideoProvider Service. This SLA does not transfer any possessory or ownership interest in or to any StreamingVideoProvider technology to you.